Training staff an investment, not an expense

The recent focus on back-to-school planning reminds me about the importance of ongoing training and development in the workplace. Training helps to improve employee morale. Employees feel valued and develop increased loyalty when they see the employer investing in their knowledge and skill development. When morale is high, employees will contribute more to their job, put in more effort, make fewer errors and waste less time. Highly trained employees have far fewer work-related accidents, have less absenteeism and require less direct supervision.

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Critical thinking ability at work is, well... critical

Learn to be curious

When something is presented to you, don’t take it at face value; make time to look beneath the surface. Ask yourself if there is evidence of bias, if some facts are missing and/or misinterpreted. Check the validation of data sources and use your own experience and judgement to make a thorough assessment. Think about the political elements behind recommendations and use your knowledge of the organization and industry sector to filter these ideas until you can come to a conclusion.

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Front-line managers need lots of attention

Every year, the accounting and consulting firm KPMG conducts an annual HR Transformation Survey of more than 800 organizations. The most recent study report (2016) indicated the top corporate initiative among all survey participants was improving the capability of front-line managers to deal with their people issues.

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Are you ready for the job of CEO?

Are you ready for the job of Chief Executive Officer? Have you really thought about what it is like and what it takes to be prepared? Have you tried and failed several times to reach your CEO goal and are wondering where he stumbling block is? In reviewing your career history, the first thing to do is to understand the differences between being a senior leader and being the CEO and where you stand from an experience perspective.

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Dog Sledding - A Team Sport That Must Have a Good Leader

I recently spent a long weekend in the Lake Louise and Banff area.  Although I’m an avid skier, I decided to forego skiing and participate in other activities the area has to offer – as the area does offer an abundance.

One such activity was Dog Sledding.  My initial attraction was simply seeing a poster in the Lake Louise Tourism shop and thought if for no other reason, then when I travel to a southern, warm destination and was asked by locals if I have ever experienced dog sledding being Canadian, I could honestly then say – “Yes! I have and it was very cool!”  Little did I know that I would gain more than simply, a fun excursion amongst a beautiful snowy backdrop and the thrill of trying something new, but see evidence of typical organizational dynamics in a unique setting!

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Review Your Performance Reviews

The often worst managed HR function can be a boon if well-implemented

As time creeps toward school-report season and that well-known Halloween gala event, many organizations are also looking at finally getting around to that dreaded report card or "performance review" process. You’ll notice I used the word "finally." I did so deliberately because performance reviews are almost always late or simply not done. In fact, the performance-management function is the worst managed area of the human resource field.

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