Training staff an investment, not an expense

The recent focus on back-to-school planning reminds me about the importance of ongoing training and development in the workplace. Training helps to improve employee morale. Employees feel valued and develop increased loyalty when they see the employer investing in their knowledge and skill development. When morale is high, employees will contribute more to their job, put in more effort, make fewer errors and waste less time. Highly trained employees have far fewer work-related accidents, have less absenteeism and require less direct supervision.

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